Contact Us

Our NSB Kings Bay Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Leasing and Community Management Office

1083 USS Andrew Jackson, Building 180
Kings Bay, GA 31547
Phone: (912) 882-1211

Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 6:00 pm

Leasing Information:
Get the leasing process started today by completing a briefonline leasing inquiry here, or call our leasing team at (912) 882-1211.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (912) 882-1211.

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (912) 882-2890.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (912) 882-2890.
For medical emergencies or to report a fire, please dial 911.

Community Center

16 Wren Court
St. Mary's, GA 31558

Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm

Community Management Contacts

Gail Bryant Operations Director (912) 882-1211 [email protected]		TBD Assistant Operations Manager (912) 882-1211
Nakisha NeSmith Service Center Coordinator (912) 882-2890 [email protected]		Karen Toler Customer Experience Specialist (912) 882-1211 [email protected]
Jenna Hinckley Customer Experience Specialist (912) 882-1211 [email protected]		Alexandria Humphrey Customer Experience Specialist (912) 882-1211 [email protected]

How can we help?

NSB Kings Bay Homes 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

NSB Kings Bay Homes
Mgmt. Office: 912.882.1211
Maintenance: 912.882.2890
NSBKingsBayHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

BBC Corporate Care Line
877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Navy Housing Office
NSB Kings Bay: 912.573.2056
[email protected]